Now in its eighteenth year, the Timber Decking and Cladding Association (TDCA) continues to work hard for the timber industry as a whole. With timber decking instrumental to garden design and landscaping, this market can gain a great deal from what it offers. The non-profit making organisation promotes best practice, advises specifiers, architects, contractors and builders, raises standards and professionally resolves disputes concerning timber decking or timber cladding construction and materials when called upon.
The only UK technical and advisory body dedicated to timber decking and cladding, the TDCA delivers an essential service to the wider industry, in addition to its 54 members and 83 approved retailers. Driving up product quality and installation standards, the TDCA operates two well-regarded accreditation schemes: DeckMark and CladMark. Both are designed to reassure users about the quality of the products and services that they are choosing, whilst offering proactive suppliers the opportunity to have their high standards and best practice recognised officially.
Janet Sycamore, Head of Operations at the TDCA comments: “The TDCA is dealing with enquiries from specifiers, developers and contractors week in, week out and this work really helps to drive up standards in the marketplace and ensure that where timber decking and cladding is concerned, more high quality and correctly specified products are being chosen across the UK.”
Essential information at your fingertips
With regard to specifying timber decking for a garden project and offering advice on design, construction and installation, the TDCA is always on-hand. This recently re-launched website www.tdca.org.uk offers a wealth of information to help to a wide variety of operators in the industry – from specifiers and designers to installers.
A comprehensive approved supplier search enables users to drill down into very specific categories to identify suitable suppliers for a particular component or specification of decking – no other online resource offers such a service for this industry. In depth information regarding timber decking and cladding, case studies, informative publications (free and paid for), an image gallery and frequently asked questions all help to enhance this important online resource.
“Timber decking is a popular component of garden landscaping and we’re able to assist at many stages of a project to optimise both quality and service life by helping designers, contractors and installers make the right choices along the way,” says Janet.
Help when it goes wrong
It is inevitable that problems can arise during the life of a timber decking or cladding project. At such a point, the TDCA can prove to be an invaluable, independent expert to help resolve disputes and smooth the way to a sensible resolution.
Anyone that finds themselves in dispute with a supplier or installer of timber decking or cladding can call upon this service from the TDCA. An independent and authoritative review can be helpful in reaching an acceptable resolution, especially when more than one supplier is involved and you find yourself stuck in the middle, with one blaming the other.
“The usual procedure is for an independent expert to visit the site and carry out a thorough investigation to pinpoint the root cause, talking to all parties. A written report then supports the findings. This invaluable service can help you sort out an issue quickly and prevent a protracted and costly dispute over who is responsible,” explains Janet.
The value of membership
The TDCA continues to welcome its membership to good quality suppliers of all sizes, that can benefit from the solid reputation and activities of the long-standing Association. Current members come from all aspects of the supply chain and include well-known companies such as Hoppings Softwood Products, Silva Timber, Arnold Laver, Howarth Timber and Smart Cladding Supplies.
Adam Pulfer, Group Marketing, Development & Technical Director at Hoppings comments: “Membership of the TDCA is valuable to our business. CladMark and DeckMark accreditation helps to elevate our product range in a competitive market, whilst the TDCA offers us a reputable platform to showcase our company credentials. The knowledge and experience of the directors and specialists amongst the TDCA ensures that technical support is always on-hand if required.”